Payment and commercial terms
Payment terms, currencies, cross-border invoicing, contracts and order changes.
6 questions
- 01What are the payment terms?We agree them individually. For new clients the standard is 50% upfront before production starts and 50% on the day the goods are collected. After…
- 02Which currency do you invoice in?In EUR or PLN - the same as the quote.
- 03Is trade credit possible for regular clients?Not for new clients. For ongoing partnerships we talk individually - factoring is currently our standard form of payment flexibility.
- 04How are orders from abroad invoiced?In line with applicable law: sales to businesses in other EU countries with a valid EU VAT number are invoiced as intra-Community supplies, and sales…
- 05Do we sign a framework agreement, or is an order enough?We sign a contract. We work under GMP, so a contract with the client is a condition of production.
- 06Can I cancel or change an order after placing it?It depends on the stage - we use common sense. Any change can affect the price, and if components have already been ordered, they will have to be paid…
Project brief
Tell us about your product
A brief instead of a form. Your answers build the job card our quoting team works from, and your account manager replies with a range or straight away with a quote. You don't need every answer.
Prefer to write or call?
from 2 minutes
Production brief
Product, fragrance, scale, budget and how it should look. At the start you choose the short or the full version - you can switch at any time, and your answers stay.
- 01 / ProductWhat we are making
- 02 / ScaleHow much and by when
- 03 / ExecutionHow it should look
- 04 / FormalitiesFormalities and contact