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Who is responsible for the quality of components I supply?

Components you supply are your responsibility. If we buy the components, their quality is ours to look after.

Complaints about supplied materials are handled by you directly with their supplier. We can provide evidence and reports from our quality control, but we do not pursue the dispute on your behalf - what to do if a batch is defective.

In this section

Project brief

Tell us about your product

A brief instead of a form. Your answers build the job card our quoting team works from, and your account manager replies with a range or straight away with a quote. You don't need every answer.

Prefer to write or call?

from 2 minutes

Production brief

Product, fragrance, scale, budget and how it should look. At the start you choose the short or the full version - you can switch at any time, and your answers stay.

  1. 01 / ProductWhat we are making
  2. 02 / ScaleHow much and by when
  3. 03 / ExecutionHow it should look
  4. 04 / FormalitiesFormalities and contact
Fill in the brief